Use a known route.
For an unexpected message or call, pause before providing access or information. Contact the organization through a website or number you independently know is genuine.
Practice with a fictional message and call →PRACTICAL CYBER SKILLS
A foundation to build on: account protection, independent verification, device care, and recovery. Start small and check what you have in place.
YOUR FIRST THREE CHECKS
For an unexpected message or call, pause before providing access or information. Contact the organization through a website or number you independently know is genuine.
Practice with a fictional message and call →Use distinct passwords and review the account’s multi-factor authentication options. Start with important accounts such as email. Follow the service’s official setup and recovery guidance.
Read the FTC’s account-protection guidanceKnow the official recovery route and keep backups of important data. Device updates, account recovery, and backup checks deserve regular attention.
Read the FTC’s prevention guidanceTHE EXISTING RESOURCE SHELF
These previously published resources are available in the resource library. Their original review dates remain; they have not received a new technical content audit.
Existing checklist and downloadable PDF.
Existing technical recipe; review against your current tenant and official guidance.
Existing planning material; an active incident requires your established response process.
Learning aid, not an assessment or guarantee. Sources checked October 29, 2026. Interactive practice times are estimates pending learner testing.